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Policies

 

Return Policy:

All of us at Northridge4x4 want you to be completely satisfied with your purchase. Our return policy is simple.

All returns require prior authorization. Northridge4x4 will only accept new, unopened items for return. We are unable to accept ANY electrical item, including lights for return, NO EXCEPTIONS.  A Return Merchandise Authorization (RMA) number must be obtained from Northridge4x4 within SEVEN (7) Days of receiving your merchandise in order to receive a cash refund. Any return after SEVEN (7) days will be eligible for an in-store credit. No return received after 30 days will be accepted. Click on the following link to start the process, please include the following information in the email your name, invoice number and part number of the product you’re returning, This email address is being protected from spambots. You need JavaScript enabled to view it.

Once Northridge4x4 has received your request we will send out an RMA number and a form, simply complete our RMA form and return it completely filled out with your merchandise. Securely package your item(s) for shipment and return the item(s) to us in new, unopened, condition within 30 days from the date of shipment with the RMA number clearly marked on the outside of the package. ALL RETURNS MUST BE RETURNED TO OUR WASHINGTON STATE LOCATION. We will refund the full purchase price if the above requirements are met, minus ANY shipping charges, which are not refundable. After receipt and inspection by Northridge4x4, any part showing evidence of being: used, installed, modified, installed contrary to instructions, and/or subjected to improper handling, packaging or return shipping by the customer, will not be eligible for exchange, refund or warranty consideration. ALL RETURNS ARE SUBJECT TO A RESTOCKING FEE OF UP TO 30%.

 

 Privacy Policy:      


We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

 

Accuracy Notice:     


While Northridge4x4.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Northridge4x4.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Northridge4x4.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Northridge4x4.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Northridge4x4 does offer promotions from time to time. When we do you can not bundle promotions . One promotion per order.

 

Security:     


Your online credit card transactions are secure with Northridge4x4.com. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. All credit card details are encrypted. We use the highest levels of security available.

 

Customer Service

Phone:

WA 360-340-0282
CO 720-213-0114

Toll Free:

866-601-5340

Fax:

360-516-6183


Customer Service Hours:
Monday - Friday 
9:00am - 6:00pm PST

Store Addresses: 
Northridge 4X4 - Washington
7976 Rubicon Trail Pl. NW
Silverdale, WA 98383 

Northridge4x4 - Colorado
4107 S Valley Dr
Longmont, CO 80504 

We accept the following methods of payment:

Buy now with PayPal

 

Shipping

FREE SHIPPING

Free Shipping On All Orders Over $70, US Lower 48 States.
Only $9.99 on all items under $70

Support

Support after the Sale
When you purchase from us you can be assured that we will be there when you need us. We pride ourselves on our friendly tech support and eagerness to help you out. So give us a call.

Installations

We Install What We Sell!
Northridge 4x4 is a full service off-road shop with a specialty in Jeeps. From installing fender flares to building the most extreme rockcrawler you can imagine, we do it all.

Gift Cards

Make Shopping Easy With A Northridge 4x4 Gift Card
Redeem online or at our retail store. Available in any amount from $10 to $1,000.
Buy Now Gift Card